A: Bill Payment registration is easy!
The first time you attempt to access the bill payment section of Online Banking, you will be prompted to begin online registration. You are first requested to read and accept the authorization disclosure. Failure to accept the disclosure terms prevents the registration process from proceeding.
Once the disclosure is agreed to, you complete the online registration form. The registration form is then forwarded to us for review. We are responsible for checking the information on the form and for assigning you a payment plan. The registration information is then transmitted to M&I Data Services for their approval process. After the application is approved by M&I, they send an acceptance 'welcome letter' to you via regular mail. You should receive the welcome letter within 8-10 business days. The welcome letter contains a temporary Account ID. Approximately two business days later, a separate letter containing a Personal Security Code is delivered. The Account ID and Personal Security Code are only used to allow access to the bill payment feature the first time. After that, access to bill payment does not require a separate login.